I bring a diverse back experience which includes leadership within sales, marketing project management, strategic planning, and corporate communications, with a proven track record of delivering results and supporting the most senior leaders. My expertise includes digital marketing, client relations, and innovative problem-solving, having led to success asset across various industries. A few highlights:
- Led internal and external rebranding efforts, including website and social properties migration from HAVI Global Solutions to Morgan Street Holdings.
- Designed and operationalized the Crisis Communication Playbook, ensuring swift, transparent response across internal and external audiences.
- Led all rebranding efforts for a billion dollar plus holding company
- Implemented ethical use AI guidelines and education to a global organization
- Transformed employee communication strategy for 70,000 frontline employees (Airport Operations, Flight Attendants, Network Operations Control, and Customer Care) by implementing targeted, mobile-first messaging.
- Launched and managed two mobile applications, resulting in over 250,000 downloads in six months.
- Led lifecycle communication strategies, increasing retention by more than 80% through email, push notifications, and in-app messaging.
SKILLS
Adoption Communication | AI Content Strategy | Brand Voice | Change Management Communication | Communication Technology | Crisis Communication and Response | Cross-Functional and C-Suite Collaboration | Data-Driven Communication Strategy | Employee Enablement | Executive Messaging | Internal and Employee Engagement Campaigns | Intranet and Digital Channel Optimization | Media and Public Relations | Microsoft Copilot Integration | Multichannel Content Development | Narrative Development | Speechwriting | Strategic Communication Planning | Vendor Management
Contact me: stephenpjones10@gmail.com
Stephen P Jones 